Beacon Pilot Privacy Policy

Introduction

Welcome to Beacon Pilot ("we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website beaconpilot.ca (the "Site"), engage with our services, or otherwise interact with us.

Our services help executives and organizations make strategic technology decisions using their own data, resources, and processes. This policy applies to information collected through our Site and in the course of providing our consulting services. It does not supersede specific confidentiality or data processing agreements entered into with our clients for service delivery.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect personal information about you in a variety of ways. The information we may collect includes:

1. Information You Provide to Us:

• Contact Information: When you fill out contact forms, request a consultation, subscribe to updates, or communicate with us, we may collect your name, email address, phone number, company name, job title, and the content of your message.
• Client Information: In the course of providing consulting services, clients may provide us with access to their business data, which could include operational metrics, strategic plans, resource information, and potentially personal information contained within that data. The collection and processing of this client-provided data are governed by specific agreements between Beacon Pilot and the client.
• Subscription Information: If you sign up for updates or future subscription services, we collect your email address and potentially other relevant details. (Payment information would be collected via secure third-party processors if applicable in the future).

2. Information Collected Automatically:

• Log and Usage Data: Like many websites, we may automatically collect information when you access the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, time spent on pages, and other standard log information.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your interaction with our Site, personalize your experience, and analyze site traffic. For more information, see the "Cookies and Tracking Technologies" section below.

How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Provide and Manage Services: Deliver consulting services as requested by clients, including analyzing client-provided data under strict confidentiality agreements to help them make strategic decisions.
• Communicate With You: Respond to your comments, questions, and requests; provide customer service; send you technical notices, updates, security alerts, and administrative messages.
• Operate and Improve Our Site: Monitor and analyze usage and trends to improve the Site's functionality and user experience.
• Send Updates (with consent): Notify you about updates, upcoming services, or other news about Beacon Pilot, where you have opted-in to receive such communications.
• Maintain Security: Protect against fraudulent, unauthorized, or illegal activity.
• Comply with Law: Fulfill legal obligations, resolve disputes, and enforce our agreements.

Sharing Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations:

• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
• Client Services: Information provided by a client for the purpose of receiving consulting services is treated as confidential and used solely for delivering those services, as governed by specific client agreements. It is not shared outside the scope of that agreement without client direction or consent.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., website hosting, email delivery, analytics providers). These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. Client data provided for services is retained according to the terms of the specific client agreement.

Your Privacy Rights (Canada & Quebec)

Depending on your jurisdiction, you may have certain rights regarding your personal information under applicable laws, such as Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act respecting the protection of personal information in the private sector (Law 25). These rights may include:

• Right to Access: The right to request access to the personal information we hold about you.
• Right to Correction: The right to request correction of inaccurate or incomplete personal information.
• Right to Withdraw Consent: The right to withdraw your consent to our processing of your personal information (where processing is based on consent), subject to legal or contractual restrictions.
• Right to Deletion (Erasure): The right to request the deletion of your personal information, subject to certain exceptions.
• Right Regarding Automated Decision-Making: The right to be informed about the use of automated decision-making and profiling, and associated rights.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws. You may need to provide specific information to help us confirm your identity.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy . Generally, we use cookies for:

• Essential Website Functionality: Ensuring the site works correctly.
• Analytics and Performance: Understanding how visitors use our Site (e.g., via Google Analytics) to improve performance.
• Preferences: Remembering your settings and preferences.

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but this may affect the availability and functionality of our Site.

International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If we transfer your information outside of Canada (e.g., through the use of third-party service providers), we will take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

Children's Privacy

Our Site and services are not directed to individuals under the age of 16 , and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under the relevant age without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at info@beaconpilot.ca